We come to wherever you are
We quickly get you airborne again
An AOG situation is a worst-case scenario for you, but we know how to handle it! No matter where the AOG occurs – just give us a call and we will send you help quickly! One of our Airline Support Teams (AST®) will be sent directly to the location of the affected aircraft for on-site repairs.
Our teams – experienced mechanics, engineers, material suppliers and inspectors – are working worldwide, 24 hours a day, 365 days a year. In most AOG-cases you will need spare parts. No problem for us: we also maintain a substantial pool of spares for both non-routine exchanges and planned overhauls. Logistics are handled by our subsidiary Lufthansa Technik Logistik Services which can deliver a spare whenever and wherever it is needed. In short: we do everything to get your aircraft back in the air while keeping the budget down to earth.
In order to be able to tackle your specific problem in the most efficient way possible, we have specialized support teams focused on.
