Tailored innovation for customers
For the world's leading provider of MRO services, innovations are part of day-to-day business. For Lufthansa Technik, the increasing technical complexity of aircraft in a global industry is a motivation to continually develop new products and services for customers. Lufthansa Technik's innovations include procedures and processes as well as new services, products, and business models.
In a world characterized by ever-increasing demands in terms of energy efficiency, emissions, individual customer wishes, and the high availability requirements for aircraft, Lufthansa Technik strives to offer tailored solutions to its customers. This includes both new technologies and the customer-specific bundling of individual measures from an extensive innovation portfolio. Lufthansa Technik, for example, offers comprehensive measures to lower kerosene consumption and to reduce ground times.
The focus of all innovation activities is the customer. By involving the customer in the individual innovation processes, Lufthansa Technik gives a new meaning to the term, "strategic partnership". In this way, customer requests can be taken on board and implemented in a way that fits the market, drawing on the innovation potential within Lufthansa Technik's portfolio of ideas.