Arkia signs comprehensive support contract

Total Technical Support for A321LR

Arkia Israeli Airlines has signed a comprehensive technical services contract with Lufthansa Technik. Within the framework of a ten-year agreement, Lufthansa Technik will support the airline with Total Technical Support (TTS®) including Technical Operations Management (TOM) for Arkia's three Airbus A321LR.

Integrating all MRO activities into one service package, Lufthansa Technik will provide engineering, line maintenance and component support including consumables and expendables as well as wheels-and-brakes services. The first aircraft delivered from the OEM to Arkia will be the first aircraft of the A321neo type featuring the long-range configuration.

The on-site services in Tel Aviv will be performed by Lufthansa Technik Maintenance International (LTMI). Over the next three years, experienced mechanics and the station manager will provide TOM and line maintenance services on site at Arkia's hub in Tel Aviv, preparing the carrier's technicians to take over line maintenance after that period.

"Arkia has been modernizing its entire fleet, moving to a full jet fleet for its regional and international routes," says Nir Dagan, President and CEO of Arkia. "Our main fleet now comprises new and state-of-the-art jets: Embraer E-195, Airbus A321LR and, starting in 2020, the A330-900. We were looking for the best support for our new fleet and we are happy and proud to rely on Lufthansa Technik's experience and expertise to support the new era of Arkia. I feel this combination of the latest aircraft models with the best support in the market are the basis for Arkia's development."

"This contract is a milestone for us, as it is our first major contract with Arkia. We are very much honored and proud that we were selected by Arkia to support the A321LR fleet with our TOM Services," says Georgios Ouzounidis, Senior Director Corporate Sales Europe at Lufthansa Technik.

As part of a TTS® contract, TOM is a service package which integrates all local line maintenance services on a long-term basis. Working closely with the operator, the TOM staff optimizes the integration of maintenance and engineering services into the airline's flight operations and ensures the smooth functioning of all other MRO services. The permanent presence of both a station manager and a Lufthansa Technik team at the customer's home base assures both a close and well-coordinated working relationship and the optimal adaptation of Lufthansa Technik's services to the airline's requirements.

Arkia will also benefit from Lufthansa Technik's new digital platform AVIATAR, which offers the latest technologies for large amounts of data to be delivered by new aircraft types like the A321LR.



Image: Copyright Arkia Israeli Airlines 


Lufthansa Technik develops assistance system for the identification of part numbers

Digital Seat Cover Tool: Use on mobile devices

Lufthansa Technik has developed the first digital assistance system for the identification of seat cover part numbers in the world. The new application is called Seat Cover Tool and is already being used for cabin maintenance work on the Lufthansa Airbus A380 fleet. Designed for both mobile and stationary use, it is compatible with all current PCs and iOS-based devices such as iPads and iPhones.

Up to now, the entire process – from finding a dirty or damaged seat cover, cushion or belt, and identifying the part number to ordering and replacing the component – was completely manual. But through the use of the Seat Cover Tool, Lufthansa Technik has now digitalized the identification of the correct component and partly automated the overall process for the first time. Cabin mechanics thus save a lot of time for passenger seat maintenance.

"With Seat Cover Tool, the part numbers of seat covers that need replacing can now be identified more quickly and easily. We've managed to reduce the respective process time from six minutes to less than one minute. In addition, the application is very simple to use and identifies every seat cover part number reliably," says Stefan Mehler, Project Manager at Lufthansa Technik.

Seat Cover Tool is set to be rolled out to other seat parts and all common aircraft types as early as next year. Once that version of the tool has proven itself in practice as well, Lufthansa Technik intends to offer it to other MRO companies for a fee so that they, too, can benefit from the advantages of Seat Cover Tool.


Image: Copyright Lufthansa Technik 


Lufthansa Technik Shenzhen and Asiana Airlines signed a technical support agreement on V2500 thrust reverser

Lufthansa Technik Shenzhen and Asiana Airlines signed a five-year agreement for technical support on V2500 thrust reverser. Under the terms of the agreement, Lufthansa Technik Shenzhen will support Asiana Airlines in developing its in-house capabilities for the V2500 thrust reverser and other related components by providing technical training, tools and equipment as well as on-site support.
The aim is to establish a flexible and mutually beneficial cooperation based on the respective expertise and needs of both companies and to deepen their relationships. With the quality standards and experience of Lufthansa Technik Shenzhen, Asiana Airlines will take a significant step towards building its own repair capabilities instead of outsourcing the services.

"This joint approach allows us to build innovative repair services that cover more than the V2500 thrust reverser, with benefits such as increased aircraft availability and a close relationship with a world-class MRO service provider," said an Asiana representative on behalf of Chang Young-il, Executive Vice President Maintenance & Engineering at Asiana Airlines.

"The MRO cooperation between us and Asiana Airlines has been in place for more than 25 years," said Gerald Steinhoff, Senior Vice President Corporate Sales Asia Pacific at Lufthansa Technik. "We will offer our customer full availability and fast access to capability development."



Image: Copyright Asiana Airlines 


Lufthansa Technik is one of the best training organizations

Training positions currently free in Hamburg and Frankfurt

Lufthansa Technik AG has won an award from the business magazine Capital for outstanding training quality. The company received a perfect score of five stars, putting it among the finest training companies in Germany. Lufthansa Technik also won a leading place in the "dual-study training" category.

This year, more than 700 companies took part in the study, which was sponsored by Capital, the talent platform "Ausbildung.de" and the employer branding agency TERRITORY EMBRACE. The goal is to identify success factors for training and dual-study training programs in Germany. Candidates were judged according to the following criteria: support for trainees, learning in the company, innovative teaching methods, company commitment and chances for success. This study of the best trainers in Germany has been carried out annually since 2017.

"The award is more than just confirmation of our work. It also shows that Lufthansa Technik is an attractive training organization for ambitious young people. We are currently still looking for trainees for our locations in Hamburg and Frankfurt. Anyone who enjoys technology and would like to become a tool mechanic, an electronics technician for devices and systems or a surface coating technician is in exactly the right place at Lufthansa Technik. Interested young people who have finished secondary school or completed university entrance examinations are very welcome to apply. We look forward to hearing from them," says Kristin Bakonyi, Manager HR Marketing for Apprentices & Young Talent Programs at Lufthansa Technik in Hamburg.



Images: Copyright Lufthansa Technik 


Paving the runway: UTC Aerospace Systems and Lufthansa Technik sign component service agreement

UTC Aerospace Systems and Lufthansa Technik have signed a life of program component service agreement for maintenance of Geared Turbofan (GTF) engine accessories integrated and supplied by UTC Aerospace Systems for the A320neo

November 8, 2018 – UTC Aerospace Systems, a unit of United Technologies Corp. (NYSE: UTX), and Lufthansa Technik AG  today announced a life of program component service agreement for the maintenance and support of accessories for the Pratt & Whitney PW1100G engine for the A320neo.

Under this agreement, Lufthansa Technik will develop repair capabilities for certain UTC Aerospace Systems' GTF engine accessories.  UTC Aerospace Systems will provide GTF engine accessory parts and certain repair services to Lufthansa Technik.  By cooperating in repair development and sharing maintenance practices, both companies will be able to offer improved aftermarket services aimed at reduced operating costs.

"We are very pleased to expand our relationship with Lufthansa Technik," said Tim White, President, Electric, and Environmental & Engine Systems, UTC Aerospace Systems. "This is a great opportunity for two companies to leverage each other's knowledge, expertise and technology and work together to develop improved solutions that enhance the overall customer experience."

"We are excited to continue our relationship with UTC Aerospace Systems," said Dr. Johannes Bussmann, Chairman of the Executive Board of Lufthansa Technik. "Our customers will benefit greatly as we combine Lufthansa Technik's maintenance, repair and overhaul capabilities with the design knowledge of UTC Aerospace Systems. Just like with the classic engine option, Lufthansa Technik will soon be able to repair A320neo line replaceable units in-house, including the engines."

Lufthansa Technik and UTC Aerospace Systems have enjoyed a long standing, collaborative relationship including On-Site Support (OSS) for better access to inventory and to support repairs. Recently, the organizations entered into a Designated Overhaul Facility (DOF) agreement for the Boeing 787 to provide support for capability buildup.



Image: Copyright Lufthansa 


Cyclean® Engine Wash: Long-term partnership with SIA Engineering Company

5-year contract with SIA Engineering Company to conduct engine washes

Lufthansa Technik AG signed its first comprehensive Cyclean® Engine Wash contract with SIA Engineering Company Limited (SIAEC) at the MRO Asia-Pacific in Singapore on 7 November. The long-term cooperation is set to last for five years.

With this contract, SIAEC will now clean the engine types of its major customers under Singapore Airlines Group with Cyclean® Engine Wash at Singapore-Changi Airport with. This includes the Rolls-Royce Trent 700, 800, 900, 1000 and XWB engines, the Pratt & Whitney PW4000 and General Electric GE90-115 for Singapore Airlines Limited and Scoot Tigerair Pte Ltd.

Mr. Foo Kean Shuh, Senior Vice President of Line Maintenance and Cabin Services of SIAEC, says: "Cyclean® Engine Wash from Lufthansa Technik is a product that has been proven to effectively and efficiently wash many types of engines, enabling SIAEC to create higher levels of productivity and operating efficiency. We are pleased to be able to offer this service to our airline customers, which will improve the performance of their engines."

"We are very proud to have convinced SIAEC and the entire Singapore Airlines Group of our Cyclean® Engine Wash technology. We are delighted about the long-term partnership with SIAEC and look forward to further expanding our presence in Southeast Asia in the future," says Mr. Gerald Steinhoff, Senior Vice President Asia Pacific at Lufthansa Technik.

Cyclean® Engine Wash is performed as part of maintenance work, in transit between two flights or overnight. It shortens conventional engine washing time by up to 80 percent and enables unrestricted execution not only in the hangar but everywhere at the airport. Cyclean® Engine Wash can be applied to all current engine types of the leading manufacturers General Electric, Rolls-Royce, Pratt & Whitney, CFMI and IAE. Since its market launch in 2007, more than 70 airline customers worldwide have decided on Cyclean® Engine Wash until today.



Image: Copyright Lufthansa Technik 


Lufthansa Technical Training and SAMC signed a Memorandum of Understanding at Airshow China

The MoU intensifies a closer strategic partnership between the two companies

On Nov. 7th, 2018, Shanghai Aircraft Manufacturing Company (SAMC) and Lufthansa Technical Training, a wholly owned subsidiary of Lufthansa Technik AG, signed a Memorandum of Understanding (MoU) at Airshow China in Zhuhai. The MoU intensifies a closer strategic partnership between the two companies in on-the-job training of skilled technicians.
SAMC is a subsidiary of Commercial Aircraft Corporation of China (COMAC) and is responsible for the production of ARJ21, C919 and CR929. It provides four major businesses, including final assembly, key components and parts fabrication, MRO and retrofit and composite material. The company undertakes the vital task of developing China-made-aircraft and is determined to be the most efficient and most trustworthy manufacturer.
Lufthansa Technical Training is a leading independent global training provider for staff involved in the maintenance, repair and overhaul (MRO) industry for aircraft, engines and aircraft components of civil aviation. From basic technical training and type-related further training to competence training, Lufthansa Technical Training offers courses important for safety, reliability and economically-oriented qualifications.
The letter of intent outlines a strategic cooperation between SAMC and Lufthansa Technical Training, including training system development, new staff training, advanced training for skilled technicians and facility planning for practical training. SAMC and Lufthansa Technical Training college will apply advanced training methods and modules from Lufthansa Technical Training in a joint education program. SAMC and Lufthansa Technical Training endeavor to built-up a modern platform for on-job training with dual system and evaluation through the contemplated initiative.


Image: Copyright COMAC 


Engine Health Management app improves performance of entire engine fleets

New AVIATAR app based on "digital twin"

With the development of a proprietary diagnostic tool, Lufthansa Technik ushers in a new era in aircraft engine maintenance. The new Engine Health Management app, accessible through Lufthansa Technik's digital platform AVIATAR, enhances the Engine Health Management service and offers airlines a highly efficient and useful means to monitor and manage the status of their engine fleets.

In order to predict damage mechanisms that are not visible through conventional Engine Condition Monitoring (ECM) systems, Lufthansa Technik's engine experts created a so-called "digital twin". The computer model of a physical engine features such a level of detail that it allows to determine the impact of an individual component on the entire engine, enabling engineers to diagnose the cause of a specific deviation from the standard behavior of the engine.

With the enhanced Engine Health Management service, each individual engine in a fleet is constantly monitored. Using optimally adapted alert rules, unusual wear or unforeseen damage is detected at an early stage. Lufthansa Technik's skilled and experienced analysts diagnose problems and issue maintenance and troubleshooting recommendations to customers. Engine Health Management thus ensures that material expenditures, costs, and performance are kept in an optimum ratio to one another.
The Engine Health Management app on AVIATAR provides customizable and flexible access to a customer's fleet at any time. It presents the current status of each engine virtually at the touch of a button.

Lutthansa Technik has established AVIATAR as an open and neutral aviation platform for international cooperation so that airlines, component manufacturers, other MRO providers and leasing companies are in control over their data and can use common interfaces based on a digital twin despite competition.

AVIATAR's cloud-based infrastructure ensures the highest level of data security in accordance with European data protection requirements for customers' and partners' data.
A Software Development Kit (SDK) is available to all airlines and potential partners to develop their own applications.



Image: Copyright Lufthansa Technik 


Lufthansa Technik Intercoat automates INTERFILL® coating process

Components are coated in a single working step

Lufthansa Technik Intercoat, a subsidiary of Lufthansa Technik AG, has commissioned the world's first partly automated system for coating components with INTERFILL®. As a result, the components can now be coated in a single working step. The entire new system concept was developed in-house at Lufthansa Technik Intercoat.

Lufthansa Technik Intercoat specializes in the repair of components using an advanced epoxy coating process. For this purpose, the company from Kaltenkirchen, Germany, developed a material called INTERFILL® that is based on epoxy resin. The material gives components from the aviation, rail and automotive industries a new life cycle and improves their operational characteristics.

Until recently, the advanced epoxy coating process was completely manual, but now a part of the coating process could be automated. The component is fastened to a rotating device in a working booth. Then a robot arm applies INTERFILL® to the component surface through a fine nozzle.

A special applicator ensures that the ideal dose is applied with an even layer thickness. The improved application method prevents air pockets from forming, which reduces the amount of corrective work that can otherwise be necessary at times. The innovative system provides consistent, high-quality results and saves a considerable amount of time.

"Thanks to this partial automation, we were able to reduce the time it takes to coat the material to a third. That gives us the opportunity to react quickly and flexibly to customer needs, thus increasing our competitiveness," says Andreas Sauer, Managing Director of Lufthansa Technik Intercoat.

The system is currently able to process components of up to 500 x 500 x 500 millimeters in size and 25 kilograms in weight. A robot system that eliminates these restrictions is already in the works. Once that system is operational, it will also be possible to coat components with more complex, non-rotation-symmetric coating areas.



Image: Copyright Lufthansa Technik 


Lufthansa Technik Puerto Rico: approval for Airbus A320neo maintenance

First aircraft overhaul of an A320neo for Spirit Airlines

Lufthansa Technik Puerto Rico, a wholly owned subsidiary of Lufthansa Technik AG, received Federal Aviation Administration (FAA) approval to carry out maintenance work on the Airbus A320neo.

For Lufthansa Technik Puerto Rico, based at Rafael Hernandez Airport Aguadilla in Puerto Rico, this approval marks a significant milestone, since it underlines the company's position as a center of excellence for the Airbus A320 family. An investment of some 2.8 million U.S. dollars was required for the training, tools and the material necessary for the maintenance of the new aircraft type.

"This performance was only possible thanks to our entire team's great effort. We are especially proud that Spirit Airlines is now entrusting us with the aircraft overhaul of the A320neo in addition to the A320 classic family. We are pleased that we were able to repay their trust by getting the first aircraft of this type ready for flight operations on time," says Pat Foley, Chief Executive of Lufthansa Technik Puerto Rico.

Kirk Thornburg, Vice President Technical Operations at Spirit Airlines, is equally pleased: "We have been cooperating with Lufthansa Technik Puerto Rico for more than three years. We are as convinced as ever that we are dealing with a highly professional team. With Lufthansa Technik Puerto Rico, we have a strong partner by our side and are delighted to expand our cooperation further to include work on the A320neo." 


Image: Copyright Spirit Airlines 


Lufthansa Technik Malta receives Airbus A350 base maintenance approval

Company certified by German Federal Aviation Office

Lufthansa Technik Malta is officially ready to perform all work required for the Base Maintenance of the Airbus A350-900, as the company has been licensed by the German Federal Aviation Office (LBA).

The granting of the "Base Maintenance Approval" certificate by the LBA marks the successful end of an intense period of preparation, in which employees were trained, processes were established and infrastructure was adapted.

Lufthansa Technik Malta kicked off this extensive program in November 2016 and has now been rewarded accordingly for its efforts. The first Airbus A350 is expected to arrive for base maintenance services at Lufthansa Technik Malta in spring 2019.

Lufthansa Technik Malta's CEO Marcus Motschenbacher said: "More than 50 employees of Lufthansa Technik Malta spent just over three months in personal preparation acquiring the necessary qualifications and practical training to enable them to work on the A350. Two out of six base maintenance lines at the facility have been outfitted to accommodate the A350-900 with an investment of over €3.2m to cover the first C-Checks. A substantial investment in new tooling has included the purchase of more than 280 different tools including engine removal tooling."

Extensive docking modifications have also been undertaken in Hangar 1, extending the current capabilities of the mezzanine, wing and tail docks. Investment in a new electrical installation was also made due to the A350's dedicated hydraulic rigs.

This approval cements Lufthansa Technik Malta's pole position as the only Airbus widebody base maintenance provider in the Lufthansa Technik network of European base maintenance facilities. Today, the company is a true stronghold of this network in partnership with its sister companies in Shannon, Berlin, Budapest, Sofia, Hamburg, Manila and Puerto Rico.

Lufthansa Technik Malta forms part of Lufthansa Technik Group which consists of some 35 companies with more than 25,000 employees globally. It is a subsidiary of the Lufthansa Group. 


LG Electronics and Lufthansa Technik establish joint venture for aircraft displays and systems

New Aviation OLED Development Effort to Commence Early 2019

LG Electronics (LG) and Lufthansa Technik AG will jointly develop, produce and market LG's innovative OLED displays for commercial airplane cabins, the companies announced today. The new venture will be based in Hamburg, Germany and will commence operation in the first half of 2019.

The new joint venture will combine LG's advanced, lightweight and flexible OLED display technology with Lufthansa Technik's aviation business capabilities to create new markets for on-board aircraft applications such as welcome board screens and interior linings.

"We are very excited to be joining hands with Lufthansa Technik to expand the reach of LG's innovative consumer electronic technologies to commercial aircrafts," said Kwon Soon-hwang, president of LG's Business-to-Business Company.

"Both partners contribute a globally recognized reputation in their respective business areas to create a new flying experience for the passengers," added Dr. Johannes Bussmann, chairman of Lufthansa Technik's executive board.

Closing of the agreement, which was inked earlier this week in Hamburg, is subject to regulatory approval. 


Microbes in the tank: Lufthansa Technik turns to modern analytical methods

Innovative measuring technology enables new analytical methods

Lufthansa Technik AG is developing modern measuring technology to inspect aircraft tanks reliably and detect critical infestations early on. The development was sparked by the discovery that the rate of biofilm formation in the aircraft fuel tanks had been steadily on the rise for several years. Biofilm is the result of secretions from microbes, which can multiply very quickly under unique circumstances.

The microorganisms find their way into aircraft tanks both through the air vents on the wings and via the clothes and respiration of mechanics during fuel tank cleaning. The condensation that forms in the tank provides an almost perfect biotope for microbes to grow and multiply rapidly.

"The biofilm produced by microbes is more than just a form of visual pollution; it can cause significant damage to aircraft. For example, the microbes can penetrate the smallest cracks, attack the aluminum alloy and lead to corrosion on the wing," says Ralf Riemann, Coordinator in Lufthansa Technik's VIP & Special Mission Aircraft Services division.

"Heavy infestations can have an extremely negative effect on the reliability of flight operations and lead to unplanned ground time and high costs for rectifying the problem. And when larger areas are affected by corrosion, the aircraft even have to go in for repair lasting several weeks," explains Dr. Christian Siry, Head of Central Materials Technology at Lufthansa Technik.

Increasing resistance to biocides and gradual changes in the microbe population suggest that traditional methods for identifying and eliminating microbes are no longer sufficient. This makes it all the more important to inspect the tanks regularly, using new measuring technology and reliable analytical methods, since this is the only way to prevent a critical infestation.

So it pays off for all aircraft operators to look at their tanks both more frequently and more closely. Dr. Christian Siry and Ralf Riemann are available to contribute their expertise and look forward to an opportunity to share experiences. 


Major cabin refurbishment for a new Asian VIP customer

Lufthansa Technik AG has signed a major cabin refurbishment contract with a new undisclosed Asian VIP customer. The lay-over of an Airbus ACJ319 will take place at Lufthansa Technik´s VIP center in Hamburg, Germany and will be completed within the year 2019.

The aircraft´s interior and systems will be refreshed to improve the passenger comfort and meet the demand of its owner, so that the aircraft will be as good as new for its next life. Particularly, the aircraft will receive a comprehensive modification and upgrade package, which includes a state of the art entertainment system, enhanced sound insulation and a KA band connectivity solution.

"It is a great opportunity for us to work with Lufthansa Technik, the number one completion center in the world", said a member of the customer's senior management. "I think we just made a small step. But I believe we can develop a good relationship with this important project. And I really expect a meaningful result based on Lufthansa Technik's professionalism and craftsmanship."

"We are very proud to welcome this new VIP customer for a major refurbishment from Asia here at our facility in Hamburg," said Jan Grube, Head of Asia Sales for VIP & Special Mission Aircraft at Lufthansa Technik. "The Asian VIP aircraft market has become more and more important for our business over the past years. More than 30 completions and major refurbishments in the Asian region clearly demonstrate that our expertise and broad service portfolio are well accepted by our customers in this part of the world."
The portfolio of Lufthansa Technik's VIP & Special Mission Aircraft Division is reaching from highly individual cabin completions, over modular completion concepts, refurbishment and modification programs to comprehensive after-sales, operational and maintenance services within Lufthansa Technik's international group network. Lufthansa Technik has furthermore extended its local network in Asia in order to be close to its customers.  


Safran and Lufthansa Technik sign a cooperation agreement for maintenance and repair of A320neo nacelles

MRO Europe, Amsterdam, Netherlands, October 17, 2018

Safran Nacelles and Lufthansa Technik today signed a cooperative agreement for maintenance, repair and overhaul (MRO) services on A320neo nacelles powered by CFM* International LEAP-1A engines. This agreement, signed at the MRO Europe exhibition, aims to provide operators with flexible and cost-effective services based on the expertise of both companies: Safran Nacelles which develops and produces A320neo nacelles, and provides services; and Lufthansa Technik – a leading provider of technical aircraft services in the world.

Safran Nacelles and Lufthansa Technik will combine their expertise to quickly propose to operators the development of repair services approved by airworthiness authorities. The two companies will also rationalize and optimize the use of their respective nacelle end-item stocks worldwide. The results will be increased accessibility and solutions that best match market demand.

"Our joint approach provides operators with innovative repair services covering the entire nacelle, with benefits that include increased availability of their aircraft, optimized material consumption in maintenance, as well as cost advantages," said Olivier Savin, Safran Nacelles' Vice President of Customer Support & Service.

"The nacelle's end-item set – which is composed of the air inlet, fan cowls, thrust reverser, and exhaust nozzle is a considerable investment at an aircraft's early age," said Michael Kirstein, Senior Director - Aircraft Systems at Lufthansa Technik. "With this cooperation, we will be more efficient in offering our customers full availability and quick access to assets, in all world regions - right from an aircraft's entry into service."

Safran Nacelles and Lufthansa Technik are present at this week's MRO Europe exhibition (Safran, on booth #5060; and Lufthansa Technik at booth #3042) through October 18 at the RAI Amsterdam.


Images: SAFRAN 


Total Technical Support for WestJet's new Boeing 787 fleet

First customer for digital platform AVIATAR in the Americas

Canadian airline WestJet has signed a comprehensive Total Technical Support (TTS®) contract with Lufthansa Technik AG for the technical support of its future Boeing 787 fleet. WestJet also becomes the first customer for Lufthansa Technik's digital platform AVIATAR in the Americas. The agreement includes integrated component supply, aircraft production inspections and line maintenance. The airline has ordered ten Boeing 787-9 Dreamliners and has options for another ten jets, with the first aircraft to be delivered to WestJet at the beginning of 2019.

"WestJet's addition of the Boeing 787 plays an important role in growing our global presence," said John Kelly, WestJet Vice President, Technical Operations. "In Lufthansa Technik we have found the ideal partner to support this growth. Their technical support in combination with their digital fleet solution will ensure high aircraft availability from the first day of operation and onward."

Lufthansa Technik will ensure the global and fast supply of components to WestJet's 787 fleet as part of a Total Component Support (TCS®). The contract covers the global availability of 787 components. In addition to a spare parts pooling concept, Lufthansa Technik will also stock inventories at the airline's bases in Calgary and Toronto.

Furthermore, Lufthansa Technik will support WestJet's Dreamliners with line maintenance services at up to ten stations worldwide and support the airline with engineering services such as maintenance planning and troubleshooting. Lufthansa Technik's proprietary Cyclean® system will be used for regular engine washes. Lufthansa Technik experts will also be monitoring and assuring the production quality of the airline's new 787s at the manufacturer's assembly site within the framework of an Aircraft Production Inspection Program (APIP).

"We are very proud that WestJet has decided to put its trust in our comprehensive range of 787 services," said Frank Berweger, Vice President Corporate Sales Americas at Lufthansa Technik. "This contract is a milestone for Lufthansa Technik and our digital MRO platform AVIATAR in the Americas. We will support WestJet in the digital management of their fleet in real time, making operations more predictable and reliable. With AVIATAR, we provide the perfect tool to forecast probabilities of failure of components."


Image: Copyright WestJet 


AVIATAR expands its product range with additional applications

Ten partners and over 1,000 aircraft live on AVIATAR

At this year's MRO Europe in Amsterdam, AVIATAR is presenting three new apps, further expanding its range of digital MRO products and services. Ten partners and customers are now working with AVIATAR and over 1,000 aircraft are live on the platform to benefit from optimization of aircraft availability, reduced consequential costs and safer as well as more reliable fleet operations.

"partsMate" and "marc" are two new app developments that offer a simplified overview of material availability of certain components worldwide and save time and effort, especially in time-critical situations:

partsMate grants partners access to a pool of certified components and so enables airlines to simplify their material inventory management and share available parts with others online through loan and exchange transactions. The tool improves material availability, optimizes inventory levels and reduces capital lockup and overall costs.

marc (major asset realtime components)
marc offers the transparent online localization of particularly large spare parts such as inlet cowls, thrust reversers and radomes worldwide. There are only a few of these components on the market, which up to now has made the search complicated and time-consuming. Offers for urgently needed components can be obtained directly in the application. In addition to more common components, marc includes serviceable parts for Airbus A350, A320neo, Boeing 747-8 and 787.

APU Health Management
With the new app, AVIATAR offers its own full-blown application, generated from specific APU performance reports as part of Aircraft Condition Monitoring Systems. The detailed analyses can significantly reduce maintenance costs and increase aircraft availability simultaneously.

Lutthansa Technik has established AVIATAR as an open and neutral aviation platform for international cooperation so that airlines, component manufacturers, other MRO providers and leasing companies are in control over their data and can use common interfaces based on a digital twin despite competition.

AVIATAR's cloud-based infrastructure ensures the highest level of data security in accordance with European data protection requirements for customers' and partners' data, including personal data. A Software Development Kit (SDK) is available to all airlines and potential partners to develop their own applications.

From 17th to 18th October, Lufthansa Technik will present AVIATAR at its booth (#3042) at MRO Europe in Amsterdam. Experts from Lufthansa Technik's Digital Fleet Solutions division will be available for detailed information. Further information can also be found at www.lufthansa-technik.com/aviatar or www.aviatar.com. 


Lufthansa Technik offers 787 landing gear services

Solutions for newest-generation landing gears

Lufthansa Technik AG complements its support portfolio for the Boeing 787 by adding overhaul capabilities and the availability of exchange shipsets for this aircraft type's landing gears. This decision underlines Lufthansa Technik's approach of offering an extremely comprehensive support portfolio for this modern commercial aircraft and continuously extending its services for it. Preparations are underway to initially build up the capability either in Hamburg or at Lufthansa Technik Landing Gear Services UK. Customers in the Americas will benefit from expanding this capability also to Lufthansa Technik's Los Angeles-based subsidiary Hawker Pacific Aerospace.

To help with exchanging and repairing landing gears on site, Lufthansa Technik will rely on the mobile Airline Support Team (AST® Landing Gear) service. A new solution to transport the landing gears has also been developed. Lufthansa Technik has designed dedicated transport crates, which will be available to save transportation costs.

As landing gear technology is also advancing, Lufthansa Technik is expanding its technical expertise and creating the required shop capacity. One example of a new landing gear technology is the sliding coating made of tungsten carbide cobalt chrome, which is found on the inner cylinders, among others. This extremely hard and corrosion-resistant layer involves the use of high-velocity oxygen fuel (HVOF) spraying, a key technology for working on modern landing gears. The in-house availability of this technology at Lufthansa Technik is the guarantee for reliable, shortened turnaround times and therefore returning best value for money on the provided exchange shipsets as well. Direct access and control of maintenance data will be given through integrating the airline's operating IT to Lufthansa Technik's ERP (enterprise resource planning) system.

With its wide range of services for Boeing 787 landing gears, Lufthansa Technik is taking another big step toward expanding its portfolio for one of the most modern and successful commercial aircraft today.


Image: Copyright Lufthansa Technik 


Lufthansa Technik performed first base maintenance layovers of Boeing 737 MAX

State-of-the-art connectivity modifications

Lufthansa Technik recently performed the first major connectivity modifications on Boeing 737 MAX 8 aircraft of an undisclosed customer. The aircraft were modified at Lufthansa Technik Budapest.

The airline customer is currently enlarging its all-Boeing 737 fleet with the newest member of this aircraft family and was looking for a partner to equip the fleet with a state-of-the-art connectivity solution. Lufthansa Technik Budapest was the location of choice to accomplish the layovers within a short and reliable time frame. Over the recent years, the narrowbody base maintenance and modification experts in Budapest have performed this modification many times on Boeing 737 NG aircraft.

During the five-day layovers, several specialized teams were in place to accomplish the modification work. A structures team reinforces the affected skin area to facilitate the installation of the Satellite Antenna Assembly (SAA) and GSM antenna as well as the covering radome. The avionics team installs the cabling, hardware and software of the related connectivity system in the aircraft cabin. Other mechanics provide the necessary access to the cockpit and passenger compartment interior and reinstall all equipment once all work has been finished.

Dietmar Focke, CEO of Lufthansa Technik Budapest, says: "The recent events demonstrate our competence for modification work on the Boeing 737 MAX 8. But this is only the first step. We are currently expanding our services to full base maintenance capabilities for this aircraft type to support operators from scheduled maintenance to aircraft modification all the way to major overhaul events."

Maintenance capability extensions for the 737 MAX at further locations in the Lufthansa Technik network are planned. Lufthansa Technik already offers an extensive range of globally available products and services for the various Boeing 737 types. The spare parts warehouses for the Boeing 737 of the Classic and popular Next Generation versions have been expanded for the 737 MAX to support operators of this aircraft type with component services. And as one of the first MRO providers to support customers as early as in the initial phase of their LEAP engine operations, preparations for the introduction of the LEAP-1B engine are underway with the first shop visit expected in 2019.


Image: Copyright Brandon Farris 


Lufthansa Technik establishes Additive Manufacturing Center

Cooperation with industry partners

Lufthansa Technik has set up an Additive Manufacturing (AM) Center with the aim of bundling and expanding the competence and experience the company has gained using this technology in the past.

Additive manufacturing is often referred to as 3D printing. In addition to an unrivaled degree of freedom in designing the parts, additive manufacturing produces individual parts very quickly – a huge advantage when prototypes or one-off parts must be manufactured. In the highly weight-conscious world of aircraft, the lower weight of parts makes using the AM technology very attractive.

Dr. Aenne Koester, head of the AM Center, explains: "The new AM Center will serve as a collaborative hub where the experience and skills that Lufthansa Technik has gained in additive manufacturing can be bundled and further expanded. The aim is to increase the degree of maturity of the technologies and to develop products that are suitable for production."

As the transfer of a new technology into the highly-regulated world of commercial aircraft operation and MRO poses a challenge, a joint team of Lufthansa Technik experts and AM specialists from numerous industry partners and research institutions develops strategies to support the introduction of this technology. As one example, a cooperation with Oerlikon AM aims at enhancing the understanding of process repeatability, a key element of industrialization and certification. The collaboration will also help drive the industrialization of additive manufacturing forward, as the study results will be shared with relevant industry bodies to support defining standards for the qualification and approval of aircraft components.


Image: Copyright Lufthansa Technik