Lufthansa Technik Logistik Services

Innovative logistics solutions for the field of aviation
Worldwide operating logistics group

Lufthansa Technik Logistik Services (LTLS) was founded on 1 January 1998 as a fully-owned subsidiary of Lufthansa Technik AG. The company, which has a workforce of around 1,300, is based in Hamburg. As a logistics specialist for the aviation industry, the company operates through 25 branch establishments in 21 countries. The combined floorspace of all 25 sites totals 69,000 square meters.

LTLS's portfolio extends from the order and storage of spare parts and organization of repairs for damaged parts to handling of all the customs formalities and the transportation of high-value shipments with personal escort. Furthermore, the company can make appropriate transport racks available to customers for engine transportation.

Lufthansa Technik Logistik Services is one of the few companies that are certified to EN 9120 (Aerospace series, Quality Management Systems, Requirements for Stockist Distributors) as a single concern for all its European sites. This means that customers can rest assured that all the necessary quality standards are adhered to at every site. LTL operates a special Aircraft on Ground (AOG) Desk that offers immediate assistance around the clock or aircraft that are stranded on the ground for technical reasons.

Innovative IT Solutions

Thanks to its use of ultra-modern IT solutions such as the TELOS customs processing system, the logistics service provider is able to relieve its customers of all time-consuming bureaucratic tasks. For example, provisional customs papers are created immediately that a spare part is placed in storage, all the warehouse management systems are integrated, all the data in the goods reception area is digitally archived and customers are able to rapidly retrieve customs status and other important information over the internet. The use of state-of-the-art radio frequency identification (RFID) technologies for the electronic localization and identification of components ensures an extremely fast material flow and makes the capture and backup of goods data a lot easier.

To enable customers to track individual spare parts within the supply chain at any time, LTLS has also introduced the electronic location and troubleshooting system ebat (electronic-based tracking and tracing). This ensures that every stage of shipment by Lufthansa Technik Logistik Services or its service partners is completely transparent.

Because Lufthansa Technik Logistik Services has been certified by the German customs authority as an "Authorized Economic Operator" (AEO), the company enjoys the exceptional status of being viewed as particularly reliable and trustworthy, so that it qualifies for special concessions in the area of customs clearance. Outstanding material support, consistent customer orientation and state-of-the-art, fully automated warehousing systems are further guarantees that the company has a positive future ahead of it. On this basis, LTLS will not only secure its market position as the leading logistics service provider with more than 750 customers in the aviation sector but will be able to steadily extend its lead in the future.