The ground support specialists
Lufthansa Engineering and Operational Services (Lufthansa LEOS) specializes in ground services at the major German airports. Its core competencies include aircraft towing, crew transportation and maintenance service for ground support equipment and vehicles.
The company employs approximately 300 staff at sites in Frankfurt, Munich, Düsseldorf and Hamburg.
As well as towing operations, Lufthansa LEOS provides transport services, such as crew transportation, courier and chauffeur services in all of Germany. For this purpose it uses a flexible taxi system: while Lufthansa LEOS buses are on standby at the crew center at all times, for long-haul flights there are fixed departure times to ensure that flights get off to a punctual and smooth start. Both towing operations and transport services are monitored with the aid of an own designed IT-supported control system that documents all trips.