Total Engine Support
A world of engine services for you
Comprehensive service spectrum
Total Engine Support TES® is Lufthansa Technik's top-of-the-line product for engine maintenance, repair and overhaul services. Customers can choose from the entire support spectrum for engines – from engine selection consulting to support across the entire life of a customer engine fleet. With Total Engine Support, operators are able to select every engineering and consulting service from the most advanced portfolio in the industry.
Performance without limits
Each element of a TES® contract is selected to ensure the utmost reliability of operations. An unplanned engine removal, for example, need not cause a substantial interruption of a customer's operations, since spare engine coverage can be provided for most common engine models – including transport by Lufthansa Technik Logistik Services and an engine exchange performed by an Airline Support Team AST®. An established failure analysis and management process drives the improvement cycle, complementing the comprehensive repair capabilities.
The highly profitable claim and warranty management for engines and APUs is based on Lufthansa Technik's extensive knowledge of its customers' engines coupled with 25 years of experience in handling warranty cases for its customers. An attractive feature that guarantees seamless support is the delegation of a Lufthansa Technik representative to the customer's site. And flexibility does not stop at the choice of services: customers can decide whether they prefer to operate with a flat rate contract or on a time-and-materials basis.