Co-Creation with easyJet
A small MRO company of its own in a great network
easyJet is one of the dominat low-fare airlines in Europe. While we support easyJet with a range of traditional MRO services at different locations – line maintenance being one of them – our maintenance contract is something quite unique: Together we developed a new cooperation model which we call "Smart Partnership".
With a fleet of at least 55 aircraft, Gatwick (LGW) is the largest base for the low-fare airline. Here, we perform light base maintenance and AOG hangar support for the carrier's Airbus fleet as a part 145 maintenance organization.
"In a co-creation effort we developed a solution that in effect consists of practically making a small but effective MRO company available to the customer at Gatwick. The tasks are clearly assigned: easyJet supplies the hangar and infrastructure while Lufthansa Technik provides the part 145 expertise – maintenance staff, tooling and part 21 technical assistance when required", explains Karl Warren, Head of line maintenance UK and Ireland. Our staff of about 60 engineers on-site executes two so-called P-checks per night, seven days a week.
Since its foundation in 1995, easyJet has recorded phenomenal growth and economic success. The number of passengers has more than doubled in the past decade. The airline flies in a point-to-point model with 28 European bases. easyJet's successful business approach is based on a combination of several factors. Key elements are a high but comfortable number of seats per aircraft, a high load factor combined with high aircraft utilization. The backbone of the strategy is its young and homogenous fleet: easyJet operates A320 family aircraft only, including the new A320neo. This is a recipe for much simplified training and maintenance and reduced overall operational costs.